Frequently Asked Questions
Everything you need to know about shopping with Studio Nicholson.
What is your shipping policy?
We offer worldwide shipping. UK orders are typically delivered within 2-3 working days, while international deliveries may take 5-7 working days depending on the destination and customs processing.
How do I return an item?
You can return any unworn items within 14 days of receipt. Please ensure all original tags are attached and the garment is in its original packaging to qualify for a full refund.
Where are your garments manufactured?
We work with specialized manufacturers in Italy, Portugal, Japan, and the UK to ensure the highest quality craftsmanship and ethical production standards for our modular wardrobe pieces.
How do I find my correct size?
Studio Nicholson garments often feature a relaxed, oversized silhouette. We recommend checking the specific 'Size Guide' on each product page for detailed measurements to find your preferred fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Do I have to pay import duties on international orders?
For orders shipped to the EU and USA, duties and taxes are typically included in the final price. For other regions, you may be responsible for local import duties upon delivery.